.srk-support-launcher{position:fixed;right:12px;bottom:calc(80px + env(safe-area-inset-bottom,0px));z-index:8998;display:inline-flex;align-items:center;gap:8px;min-height:42px;max-width:min(172px,calc(100vw - 20px));padding:6px 10px 6px 7px;border:1px solid rgba(45,212,191,.24);border-radius:15px;background:linear-gradient(145deg,rgba(8,20,31,.98),rgba(7,35,39,.98));color:#effffb;box-shadow:0 12px 28px rgba(0,0,0,.32),inset 0 0 0 1px rgba(45,212,191,.035);font:inherit;text-align:left;cursor:pointer;transition:transform .2s ease,opacity .2s ease,box-shadow .2s ease;-webkit-tap-highlight-color:transparent;backdrop-filter:blur(14px)}
.srk-support-launcher:hover{transform:translateY(-1px);box-shadow:0 15px 32px rgba(0,0,0,.38),0 0 20px rgba(45,212,191,.08)}.srk-support-launcher:active{transform:scale(.975)}.srk-support-launcher.bar-away-down{transform:translateY(155%);opacity:0;pointer-events:none}.srk-support-launcher.chat-open{opacity:0;pointer-events:none;transform:translateY(7px) scale(.95)}.srk-support-launcher-icon{width:29px;height:29px;flex:0 0 29px;border-radius:9px;display:grid;place-items:center;background:linear-gradient(145deg,#39e4c3,#10bfa2);color:#03251f;box-shadow:0 6px 14px rgba(16,191,162,.2)}.srk-support-launcher-icon svg,.srk-support-send svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}.srk-support-launcher-copy{display:flex;min-width:0;flex-direction:column;line-height:1.06}.srk-support-launcher-copy strong{font-size:.67rem;font-weight:950}.srk-support-launcher-copy small{margin-top:3px;color:#8db8ae;font-size:.49rem;font-weight:750;white-space:nowrap}.srk-support-unread{position:absolute;right:-5px;top:-6px;min-width:20px;height:20px;padding:0 5px;border-radius:999px;display:grid;place-items:center;background:#ff4757;color:#fff;border:2px solid #07101a;font-size:.54rem;line-height:1;font-weight:950;box-sizing:border-box}
.srk-support-panel{position:fixed;right:12px;bottom:calc(128px + env(safe-area-inset-bottom,0px));z-index:9100;width:min(318px,calc(100vw - 18px));height:min(428px,calc(100dvh - 126px));display:none;grid-template-rows:auto minmax(0,1fr) auto;overflow:hidden;border:1px solid rgba(255,199,64,.16);border-radius:19px;background:linear-gradient(180deg,rgba(7,13,25,.995),rgba(4,9,18,.995));box-shadow:0 24px 64px rgba(0,0,0,.58),0 0 28px rgba(255,183,0,.045);backdrop-filter:blur(18px)}.srk-support-panel.open{display:grid;animation:srkSupportUp .17s ease-out}@keyframes srkSupportUp{from{opacity:0;transform:translateY(8px) scale(.99)}to{opacity:1;transform:none}}
.srk-support-head{display:flex;align-items:center;gap:8px;padding:9px 10px;border-bottom:1px solid rgba(148,163,184,.09);background:radial-gradient(circle at 85% 0,rgba(37,99,235,.09),transparent 42%),linear-gradient(135deg,rgba(255,188,27,.075),rgba(13,26,48,.48))}.srk-support-brand{width:30px;height:30px;flex:0 0 30px;border-radius:10px;display:grid;place-items:center;background:linear-gradient(145deg,#ffe269,#ffb200);color:#171005;box-shadow:0 6px 15px rgba(255,180,0,.16);font-size:.56rem;font-weight:1000;letter-spacing:-.04em}.srk-support-title{min-width:0;flex:1}.srk-support-title strong{display:block;color:#f8fafc;font-size:.74rem;font-weight:950;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.srk-support-title small{display:flex;align-items:center;gap:5px;margin-top:2px;color:#8fa0b5;font-size:.5rem;font-weight:750}.srk-support-title small:before{content:'';width:5px;height:5px;border-radius:50%;background:#34d399;box-shadow:0 0 0 3px rgba(52,211,153,.07)}.srk-support-notify,.srk-support-close{width:29px;height:29px;flex:0 0 29px;border:1px solid rgba(148,163,184,.1);border-radius:9px;background:rgba(148,163,184,.07);color:#cbd5e1;display:grid;place-items:center;cursor:pointer}.srk-support-notify.on{color:#ffd55a;border-color:rgba(255,213,90,.22);background:rgba(255,193,7,.07)}.srk-support-close{font-size:.95rem}
.srk-support-body{min-height:0;overflow:auto;padding:9px 9px 11px;scroll-behavior:smooth;background:radial-gradient(circle at 90% 0,rgba(37,99,235,.06),transparent 36%),radial-gradient(circle at 3% 100%,rgba(245,158,11,.04),transparent 31%)}.srk-support-day{margin:2px auto 7px;width:max-content;max-width:86%;padding:3px 7px;border-radius:999px;background:rgba(148,163,184,.055);color:#697a91;font-size:.46rem;font-weight:850}.srk-support-msg{display:flex;margin:6px 0}.srk-support-msg.customer{justify-content:flex-end}.srk-support-msg.admin,.srk-support-msg.system{justify-content:flex-start}.srk-support-bubble{max-width:76%;padding:7px 9px;border:1px solid rgba(148,163,184,.085);border-radius:13px 13px 13px 5px;background:#0f1a2b;color:#e7eef8;box-shadow:0 5px 13px rgba(0,0,0,.07);font-size:.64rem;line-height:1.4;white-space:pre-wrap;overflow-wrap:anywhere}.srk-support-msg.customer .srk-support-bubble{border-radius:13px 13px 5px 13px;background:linear-gradient(135deg,#f8ca52,#f4ad0d);border-color:rgba(255,214,102,.27);color:#1b1404;font-weight:720}.srk-support-msg.system .srk-support-bubble{max-width:88%;background:rgba(59,130,246,.055);color:#91a3ba;font-size:.55rem}.srk-support-sender{display:block;margin:0 0 3px;color:#62e5c3;font-size:.49rem;font-weight:900}.srk-support-time{display:block;margin-top:3px;opacity:.53;font-size:.44rem;font-weight:750}
.srk-support-compose{padding:8px;border-top:1px solid rgba(148,163,184,.09);background:rgba(5,11,21,.985)}.srk-support-identity{display:grid;gap:6px;margin:0 0 7px;padding:8px;border:1px solid rgba(148,163,184,.085);border-radius:12px;background:rgba(148,163,184,.03)}.srk-support-identity p{margin:0;color:#8899af;font-size:.52rem;line-height:1.35}.srk-support-identity input,.srk-support-compose textarea{width:100%;box-sizing:border-box;border:1px solid rgba(148,163,184,.11);background:#0b1425;color:#f8fafc;outline:none;font:inherit}.srk-support-identity input{padding:8px 9px;border-radius:9px;font-size:.61rem}.srk-support-compose-row{display:grid;grid-template-columns:minmax(0,1fr) 38px;gap:6px;align-items:end}.srk-support-compose textarea{min-height:38px;max-height:78px;resize:none;padding:9px 10px;border-radius:12px;font-size:.63rem;line-height:1.32}.srk-support-identity input:focus,.srk-support-compose textarea:focus{border-color:rgba(255,193,7,.34);box-shadow:0 0 0 3px rgba(255,193,7,.035)}.srk-support-send{width:38px;height:38px;border:0;border-radius:12px;display:grid;place-items:center;background:linear-gradient(145deg,#ffe36b,#ffb100);color:#171104;cursor:pointer;box-shadow:0 6px 16px rgba(255,178,0,.16)}.srk-support-send:disabled{opacity:.45;cursor:wait}.srk-support-notice{display:none;margin:0 2px 6px;color:#f4c754;font-size:.5rem;font-weight:800;line-height:1.32}.srk-support-notice.show{display:block}
.srk-support-toast{position:fixed;right:12px;bottom:calc(128px + env(safe-area-inset-bottom,0px));z-index:9200;width:min(270px,calc(100vw - 24px));padding:10px 12px;border:1px solid rgba(52,211,153,.2);border-radius:14px;background:linear-gradient(145deg,#0e1c2d,#0b2529);box-shadow:0 16px 40px rgba(0,0,0,.4);color:#eafff8;cursor:pointer}.srk-support-toast strong{display:block;font-size:.64rem;font-weight:950}.srk-support-toast span{display:block;margin-top:3px;color:#9cc8bd;font-size:.54rem;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
body.light-theme .srk-support-panel{background:#fff;border-color:#e2e8f0;box-shadow:0 22px 55px rgba(15,23,42,.18)}body.light-theme .srk-support-head{background:linear-gradient(135deg,#fff8df,#f2f7ff);border-color:#e9eef5}body.light-theme .srk-support-title strong{color:#0f172a}body.light-theme .srk-support-body{background:#f7f9fc}body.light-theme .srk-support-bubble{background:#fff;color:#1f2937;border-color:#e2e8f0}body.light-theme .srk-support-compose{background:#fff;border-color:#e2e8f0}body.light-theme .srk-support-compose textarea,body.light-theme .srk-support-identity input{background:#f8fafc;color:#0f172a;border-color:#dbe3ed}
@media(min-width:900px){.srk-support-launcher{right:20px;bottom:90px}.srk-support-panel{right:20px;bottom:140px}.srk-support-toast{right:20px}}
@media(max-width:600px){.srk-support-panel{right:8px;bottom:calc(74px + env(safe-area-inset-bottom,0px));width:min(318px,calc(100vw - 16px));height:min(420px,calc(100dvh - 112px));border-radius:18px}.srk-support-launcher{right:8px;bottom:calc(77px + env(safe-area-inset-bottom,0px));max-width:156px}.srk-support-toast{right:8px;bottom:calc(124px + env(safe-area-inset-bottom,0px));width:min(260px,calc(100vw - 16px))}}
@media(max-width:360px){.srk-support-panel{right:6px;width:calc(100vw - 12px);height:min(405px,calc(100dvh - 106px))}.srk-support-launcher-copy small{display:none}.srk-support-launcher{max-width:126px}}
/* V4: screenshot-to-Telegram attachment control. */
.srk-support-compose-row{grid-template-columns:34px minmax(0,1fr) 38px}
.srk-support-attach{width:34px;height:38px;border:1px solid rgba(148,163,184,.12);border-radius:11px;display:grid;place-items:center;background:rgba(148,163,184,.055);color:#a9bad0;cursor:pointer}
.srk-support-attach svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}
.srk-support-attach:hover{border-color:rgba(45,212,191,.28);color:#5eead4;background:rgba(45,212,191,.06)}
.srk-support-attach:disabled{opacity:.42;cursor:wait}
body.light-theme .srk-support-attach{background:#f8fafc;color:#64748b;border-color:#dbe3ed}


/* V5: per-conversation AI -> human handoff presence. */
.srk-support-title small[data-state="ai"]:before,.srk-support-title small[data-state="offline"]:before{background:#f59e0b;box-shadow:0 0 0 3px rgba(245,158,11,.08)}
.srk-support-title small[data-state="human"]:before{background:#34d399;box-shadow:0 0 0 3px rgba(52,211,153,.08)}
.srk-support-title small[data-state="closed"]:before{background:#64748b;box-shadow:0 0 0 3px rgba(100,116,139,.08)}

/* V6: customer-selectable AI language + safe link rendering. */
.srk-support-lang-row{display:grid;grid-template-columns:auto auto minmax(0,1fr);align-items:center;gap:6px;margin:0 0 7px;padding:5px 7px;border:1px solid rgba(148,163,184,.08);border-radius:10px;background:rgba(148,163,184,.025)}
.srk-support-lang-row label{color:#a9b8ca;font-size:.49rem;font-weight:900}.srk-support-lang-row select{min-width:76px;padding:5px 7px;border:1px solid rgba(148,163,184,.13);border-radius:8px;background:#0b1425;color:#f8fafc;outline:none;font:inherit;font-size:.54rem;font-weight:850}.srk-support-lang-row span{min-width:0;color:#697a91;font-size:.46rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.srk-support-lang-row select:focus{border-color:rgba(45,212,191,.34);box-shadow:0 0 0 3px rgba(45,212,191,.035)}
.srk-support-bubble a{color:#70e7d0;text-decoration:underline;text-underline-offset:2px;overflow-wrap:anywhere}.srk-support-msg.customer .srk-support-bubble a{color:#142d3a}.srk-support-bubble a:hover{opacity:.86}
body.light-theme .srk-support-lang-row{background:#f8fafc;border-color:#e2e8f0}body.light-theme .srk-support-lang-row select{background:#fff;color:#0f172a;border-color:#dbe3ed}body.light-theme .srk-support-lang-row label{color:#475569}body.light-theme .srk-support-lang-row span{color:#64748b}